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Migration of ArchiveOne Message Stubs to Exchange 2010 SP1
Publié par Support C2C sur 20 October 2010 06:41 PM
Migration of ArchiveOne Message Stubs to Exchange 2010 SP1

Issue
It has been observed that the ArchiveOne message stubs created with early versions of ArchiveOne Enterprise (pre-5.8.0) cannot be migrated to a mailbox that resides on an Exchange 2010 server running SP1.
The reason for this is that SP1 of Exchange 2010 enforces a rule regarding the MAPI properties of a message that previous version did not. The enforcement of this rule results in ArchiveOne message stubs being reported as “Corrupt”.
Message stubs created with ArchiveOne Enterprise version 5.8.x should match this rule and we expect that these can be migrated without incident. For older stubs please follow the resolution below.

Resolution
To correct older message stubs so that they may be migrated these steps should be followed;
1. Ensure that you are using ArchiveOne Enterprise (Policy) version 5.8.2.2328 or later. A service EXE upgrade from version 5.8.2.2309 can be supplied by C2C Support upon request; otherwise a full upgrade will be required.

2. If the mailbox containing the stubs is currently on an earlier version of Exchange than 2010 SP1 then:-
a) Open regedit on the Archive server
b) Browse to
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\AOnePolService\Parameters
c) Create a DWORD in this location called 'RemoveNonEx2010Props’
d) Give this DWORD a value of ‘1’
e) Run a message link reconfiguration policy of the affected mailbox

3. If the mailbox containing the stubs is currently in a mailbox store that resides on Exchange 2010 SP1 then:-
a) Open regedit on the Archive server
b) Browse to
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\AOnePolService\Parameters
c) Create a DWORD in this location called 'RemoveLegacyMAPIPropFromStub’
d) Give this DWORD a value of ‘1’
e) Run a message link reconfiguration policy of the affected mailbox

Running the message link reconfiguration with the appropriate registry key, should allow Exchange 2010 SP1 to handle ArchiveOne message stubs in the same manner as earlier versions of Exchange.
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